paperbook

Detect Outdated Help Center Content Before It Causes Confusion

As products change, help center content quietly becomes outdated. Paperbook automatically detects articles, instructions, and references that no longer match your current product experience so you can fix issues before users lose trust or submit support tickets.
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Automatically find content that no longer matches your product

Manual reviews cannot keep up with fast moving products. Paperbook scans your help center to identify outdated steps, old screenshots, incorrect terminology, and instructions that conflict with the current user experience.

Outdated content detection without manual audits

Identify accuracy issues across your help center without relying on spreadsheets or periodic reviews.

Detect outdated instructions and workflows

Paperbook flags articles with steps or guidance that no longer reflect how the product works today.

Find conflicting and duplicate content

Identify articles that contradict each other or repeat similar information so you can consolidate and clarify guidance.

Maintain trust and reduce support volume

Accurate content helps users self serve with confidence and reduces tickets caused by confusion or outdated information.

Frequently Asked Questions

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