Support teams, product teams, and customers often rely on different documentation sources. Paperbook detects when internal docs and external help center articles conflict, reference different steps, or fall out of sync so issues can be resolved quickly.
Align internal and external documentation without relying on memory, spreadsheets, or tribal knowledge.
Paperbook flags mismatched instructions, terminology differences, and policy conflicts across internal runbooks and public help center content.
See exactly which internal and external documents disagree so teams can decide what should be updated and where changes should live.
When internal teams and customers reference the same guidance, support responses are faster, more accurate, and more trustworthy.