Privacy Policy

Effective Date: December 29, 2025

Paperbook (“Paperbook,” “we,” “us,” or “our”) operates a documentation and knowledge base management platform (the “Service”). This Privacy Policy describes how we collect, use, and disclose information when you access or use the Service.

By using the Service, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide, including:

Name
Email address
Company name
Account credentials
Billing and contact information
Communications with us

1.2 Information Collected Automatically

We collect certain information automatically, including:

IP address
Browser and device information
Usage data (pages viewed, actions taken)
Referring and exit URLs
Timestamps

1.3 Customer Content

The Service allows you to upload, connect, or generate documentation and knowledge base content (“Customer Content”). We process Customer Content solely to provide and operate the Service.

2. How We Use Information

We use collected information to:

Provide, operate, and maintain the Service
Authenticate users and manage accounts
Improve functionality and performance
Communicate with users
Provide customer support
Comply with legal obligations

3. How We Share Information

We may share information:

With service providers who support our operations
To comply with legal obligations or lawful requests
To protect the rights, security, or integrity of Paperbook
In connection with a merger, acquisition, or sale of assets

We do not sell personal information.

4. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, and enforce our agreements. Customer Content is retained according to your account settings or contractual terms.

5. Data Security

We implement reasonable technical and organizational measures to protect information. No system is completely secure, and we do not guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of information
Object to or restrict processing

Requests can be submitted via the contact information below.

7. Third-Party Services

The Service may integrate with or link to third-party services. We are not responsible for the privacy practices of third parties.

8. Children's Information

The Service is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.

10. Contact Us

For questions about this Privacy Policy, contact:

Paperbook

Email: privacy@paperbook.io

Website: https://www.paperbook.io