Teams accumulate content across tools like help centers, internal wikis, and product documentation. Paperbook helps you consolidate knowledge, find duplicates, catch broken links, and surface outdated steps. The result is a centralized knowledge base that stays accurate as your product evolves.
Standardize your support content and keep it consistent across teams, channels, and tools.
Import knowledge from multiple tools and organize it into a single system so your team can find answers fast and maintain one clear source of truth.
Spot articles that disagree with each other, contain old UI steps, or reference products and policies that have changed so you can fix issues before users notice.
A centralized knowledge base keeps agents and customers aligned, which lowers repetitive tickets, reduces escalations, and improves resolution time across channels.