Paperbook is built for one purpose: to make knowledge bases actually manageable.
Most companies rely on scattered documentation spread across Zendesk, Intercom, Notion, Confluence, Google Docs, and old support articles no one’s touched in years. The result is the same everywhere — outdated instructions, broken links, inconsistent formatting, missing screenshots, duplicated content, and articles no one even remembers writing.
Paperbook fixes that.
What Is Paperbook?
Paperbook is a modern knowledge base management platform that automatically cleans, audits, and improves your documentation. You can import content from all your existing sources, and Paperbook scans every article to surface issues instantly — things that take teams hours or weeks to catch manually.
It also includes tools to help you generate new docs, FAQs, and help centers automatically, similar to how Mintlify accelerates engineering documentation but designed specifically for customer support and product knowledge.
Why We Built Paperbook
Teams depend on accurate documentation, but maintaining a clean knowledge base is time-consuming and usually deprioritized. Every month, the KB drifts further from reality — screenshots go stale, workflows change, and articles contradict each other.
This leads to confused customers, a frustrated support team, and more inbound tickets that could have been prevented.
Paperbook makes it easy to prevent this by automating everything that historically made documentation painful.
What Paperbook Automatically Detects
Once you import your knowledge, Paperbook identifies dozens of high-impact issues, including:
- Spelling and grammar errors
- Broken links and broken embeds
- Outdated dates, product names, or version numbers
- Conflicting or duplicated articles
- Outdated screenshots or UI workflows
- Inconsistent formatting, tone, or terminology
- Missing SEO metadata
- Articles with no owner or no recent updates
- Long, dense, or unreadable paragraphs
- Inaccurate steps compared to your current product
- Low-performing articles or docs with poor search success
These insights are grouped, prioritized, and easy to fix — turning messy documentation into clean, trustworthy knowledge.
Generate Beautiful Help Centers Automatically
Beyond cleaning what you already have, Paperbook helps you create new content instantly:
- Complete help centers
- Knowledge bases
- FAQ pages
- Category pages
- Structured article templates
- On-brand, consistent documentation
Just provide a topic or source material, and Paperbook generates polished content that’s easy to publish anywhere.
A Single Place to Manage Your Entire Knowledge Base
Whether your content lives in Zendesk, Intercom, Notion, Google Docs, or all of the above, Paperbook brings it together into a single workspace. From there, you can repair, rewrite, reorganize, and publish it — with AI-powered suggestions guiding you the entire way.
No more guessing which articles are outdated. No more duplicated content. No more broken customer experiences.
The Future of Knowledge Management
Paperbook exists to help teams ship better documentation with less effort.
Better docs mean fewer support tickets, faster onboarding, and happier customers. And now, maintaining a clean knowledge base doesn’t require a dedicated full-time writer — it happens automatically.
If you want your documentation to stay accurate, clean, and always up to date, Paperbook does the heavy lifting for you.
Stay tuned — more updates, features, and integrations are coming soon.